The other options available in the Control Panel should not be used including the Stop and Connect options (you should follow the instructions and credentials provided for connecting to your cloud desktop). While the server is starting, restarting or shutting down, you will see the status of the process in the Status column listed next to your Virtual Machine name. If your cloud desktop has been already shut down, you can click Start, to start up your cloud desktop virtual machine. You will see across the bottom of the window options to Shut Down and Restart. Control Panel PortalĪfter logging into the Control Panel portal, click on Virtual Machines from the left navigation bar. These credentials may be different than the user name and password used to log into your cloud desktop. You can access the cloud desktop Control Panel via the portal URL below and enter your control panel login credentials provided via email. To learn more about the proper way to log out, close, exit, etc., your cloud desktop, please review this article called, Sign-out vs Disconnect vs Shut Down Your Cloud Desktop. If you use the Shut Down option from within your cloud desktop (via the Start Menu, etc.), you will need to restart the cloud desktop server from the Control Panel by logging into the your portal. This may be required for installing certain software, updates as well as Windows OS updates. Reconcile your bank accounts to make sure everything is accounted for. In some cases you may need to restart your AccountEdge Hosted cloud desktop. If AccountEdge Pro freezes and cannot be closed through normal closing, it may be required to close the program through the Windows Task Manager. Connect Banking in AccountEdge Pro Spend and receive money, prepare bank deposits and electronic payments, print checks, and notify others of payments. Restarting and Starting Up Your AccountEdge Hosted Desktop more information on how to restart, start and shut down your cloud desktop virtual machine, please see the following knowledge base article on using the Control Panel portal. To restart your virtual server, you will need to log into the Control Panel portal with the URL below using your panel credentials provided. This admin only option will shut down the virtual server and disconnect all users. ![]() You will see a warning about other users being connected. Restart should only be done once all other users are signed out of their virtual desktop accounts and have AccountEdge shut down. Admin Users Additional OptionsĪn Admin user has the additional options to restart or shut down. ![]() Using Sign Out will free up resources for other users and may also be more secure. In addition to typical item descriptions and tracking, the inventory function also offers serialization, warranty tracking, item kits, product variations (such as color, size, etc.), and more. Otherwise it's recommended that you use Sign Out when leaving the virtual desktop. AccountEdge Pro offers a well-developed, advanced inventory feature. ![]() You can disconnect or sign out.ĭisconnect keeps the user's desktop session active which can be useful if you are performing a task but need to close your connection to your virtual desktop (you're going to lunch, need to restart your computer, etc). When you are done using the virtual desktop, you have 2 options from the start menu. Select the user that is still connected to the company file but is not currently using the company. Sign-out vs Disconnect vs Shut Down Your AccountEdge Hosted Cloud Desktop Go to the File menu and select Active Workstations.
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